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Medway Adult Education

Level 1 Certificate in Introduction to Customer Services  

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Course summary

Code: M261838F  

Location: Medway Learning and Skills Hub  

Cost: £0.00 to £418.00 

Starting: Monday 05 October 2026 

Duration: 8 sessions over 4 week(s)

Time: 09:45 


By continuing you confirm that you are 19 or over on 31 August and have agreed to the the Terms and conditions

 

Course Information Sheet

Description

The Certificate for Introduction to Customer Service provides an introduction to the knowledge, skills and behaviours needed in order to provide effective customer service in a range of sectors. It also gives learners the core knowledge and awareness of key legislation for working within customer service.
  

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Location

Medway Learning and Skills Hub  
Unit 2  
Britton Farm Street
Gillingham  
ME7 1GX  

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